FAQs
Shipping
- Which countries do you deliver to?
- What should I do if FedEx U.S. Customs requests manufacturer information?
- How long does it take for my order to arrive?
- Who is shipping my products?
- Can I send parts of my order to a different address?
- How much does delivery cost? Do you have free delivery?
- I have not received my item. Who should I contact?
- How do I track my order?
- My order status shows delivered, but why have I not received it yet?
- Can customs fees, taxes and brokerage fees occur?
- Can I get refunded for these customs, taxes and brokerage fees?
- I have changed my mind on a product, what do I do?