Can customs fees, taxes and brokerage fees occur?

Getting the latest and freshest skincare products from Korea with SkinSeoul means that we ship directly from Korea itself. Therefore your items do pass through customs in the destination country and, whilst rare, you may be charged customs and taxes, or other fees, according to local regulations. 

As we are shipping via our logistics partner, they may also charge a brokerage fee for handling the process and fees on our behalf. 

For shipment to the United States, SkinSeoul charges fees to cover customs taxes and import duties as stipulated by US customs regulations, following the suspension of the De Minimis Entry exemption for all shipments, effective August 29, 2025.

For shipment outside of the United States, SkinSeoul does not take responsibility for the amount charged as this is dependent on the regulations of the destination country, including cases where local custom offices conduct a re-assessment of the parcel value for fee calculation.