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I have changed my mind on a product, what do I do?

  • If you’ve changed your mind about a product you’ve purchased and received, here’s what you can do:
    • 7-Day Return Policy: We offer a return policy for up to 7 days after your order is completed, as we understand that sometimes you might reconsider your choice.
    • Return Eligibility: The product must be in its original, unopened, and unused condition for the return to be eligible. The seal should be intact, and there should be no tampering with the product, as this is crucial for maintaining hygiene standards.
    • Associated Costs: While we’d love to accommodate all costs, please understand that expenses such as packaging, domestic and international shipping, local shipping, and taxes cannot be covered by us for returns due to a change of mind.
    • Right to Reject: We reserve the right to reject a return request if these criteria are not fulfilled. In cases where a return request is rejected, please be aware that the shipping charges to return the item will be borne by the buyer.
    • Refund Process: Upon successful return and inspection of the item’s condition, we will process your refund to the original payment method used during the purchase.
  • We truly appreciate your understanding and are committed to ensuring your satisfaction with our products and services. If you have any further questions or need assistance with the return process, please do not hesitate to contact us.